VAT Relief

If you have a disability or long-term illness, you may be able to buy some of our products without paying any VAT. The government allows certain products to be zero-rated for VAT purposes (i.e. no VAT needs to be charged) to reduce the cost of the practical products which you may need because of your disability.

At Back Care Online, we offer 2 options for those eligible for VAT Relief - 

Option 1 - You can complete your purchase online and then submit the form below to receive a full refund of the VAT within 2 - 3 days. 

Option 2 - You can complete the information below and we will send you an invoice without VAT, along with a payment link.

Please click here to find out more information and view our most commonly asked questions about the VAT Relief Scheme.