We won't be beaten on price

FAQs

We are open Monday to Friday so orders can only be dispatched on these days.

Standard delivery orders are sent using Royal Mail 2nd Class (our standard delivery) will arrive in 2 - 3 working days (including Saturday) from dispatch. Next Working day deliveries will arrive next working day for orders placed before 12 midday. Orders placed after 12 midday on Friday will be dispatched on Monday to be delivered on Tuesday. Next day orders placed after 12 midday on Thursday will be dispatched on Friday and will arrive on Monday.


Of course! We hope you are happy with your purchase. If you are not, just return the product to us within 14 days of receipt in its original packaging and un-used and we will refund you the price of the goods only to the original credit or debit card used.

Please note that some of our items are now sent out in pre-sealed bags for hygiene purposes and once opened cannot be returned to us. Please also note that returned items must be sent back with all packing (including external purple piped packaging bags) or we reserve the right to take off £5 from the order. Return costs are at your expense and we would recommend you obtain a free ‘proof of postage’ receipt from your Post Office. You must package the goods appropriately to ensure that they are returned in perfect condition as they are your responsibility until they reach us. We will exchange any faulty goods at our own expense. This guarantee does not affect your statutory rights. Under the Distance Selling Regulations 2000, if you buy online you have the right to a full refund if you request one in writing within 7 working days of receipt.

We are open Monday to Friday so orders can only be dispatched on these days.

Standard delivery orders are sent using Royal Mail 2nd Class (our standard delivery) will arrive in 2 - 3 working days (including Saturday) from dispatch. Next Working day deliveries will arrive next working day for orders placed before 12 midday. Orders placed after 12 midday on Friday will be dispatched on Monday to be delivered on Tuesday. Next day orders placed after 12 midday on Thursday will be dispatched on Friday and will arrive on Monday.


Please Note: Our office address is different to our returns address

Our office address is 12 Commerce Road, Lynch wood business park, Peterborough, PE2 6LR

Not at the moment - sorry! We currently only ship within the UK, but they may change soon.

Yes! Many of our products carry a guarantee, our products are of a very high quality and will normally last much longer than this time period although can sometimes need to be changed for hygiene reasons. Posture chairs, country seats and writing slopes should not be used longer than this guarantee period unless serviced by a Putnams trained product technician. For this reason you take your own risks using these products (posture chairs, country seats and writing slopes) outside of the guarantee without a full service. We cannot be held liable for any damages.

Our customer service team are available to answer any of your quiries between the hours of 09:00 - 17:00, Mon - Fri (excluding Bank Holidays).

Contact Us

Contact Information

* Required Fields

Many of the products on our website are supplied to the largest brands in Health Care, including -